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FAQs

About Microchips

Does the kiosk scan all chips?

Yes - any currently available microchip for pets in the U.S. can be scanned at the kiosk. These include encrypted microchips and frequencies of 125kHz, 128kHz and 134.2kHz ISO microchips. All scanners meet the highest proficiency ratings in detecting microchips available today. The device can read a wide range of technologies: FDX-B ISO, HDX ISO, FDX-A (FECAVA), Trovan and Avid Encrypted.

How is the microchip number collected?

Our microchip scanners have an uninterrupted data connection path which is hardwired between the kiosk and the scanner itself - ensuring that any microchip scanned will have the number captured and recorded every time. Unlike traditional handheld scanners where a display shows the RFID readout, requiring the user to manually write down the number, we capture the number automatically. This ensures we eliminate any possibility of human error at every step.

What brand of microchips can be registered?

Any brand of microchip can be registered in the Check the Chip database. There is no differences in how kiosks will scan a chip, register a chip or help a lost pet home due to differences in brands or frequencies of microchips. As long as the microchip is a 125kHz, 128kHz and 134.2kHz ISO microchips or in the range of technologies: FDX-B ISO, HDX ISO, FDX-A (FECAVA), Trovan and Avid Encrypted.

Why does Check the Chip charge a monthly fee?

Yes, there are free microchip database registration options with other database companies. However, Check the Chip brings both the database and technology directly to pet owners to use when an emergency occurs. Subscriptions keep the kiosks in the community, where everyone can access it.

 

All pets belong at home and we are committed to bringing the technology to make that happen. Good Samaritans who help these lost pets deserve the best tools. Your paying subscriptions help your pet, but also the chance for all lost pets to have a greater chance to make it home. 

Also, unlike other free databases, Check the Chip will never sell contact lists nor share information with affiliates or sell any customer data. 

Who owns the kiosks?

Check the Chip manages their own kiosks. The kiosks are monitored by the Check the Chip team and the applications to run the kiosks are created and managed by Check the Chip.

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